Privacy Policy

Last updated: April 2025

Universal Seal (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website universalseal.in or place an order with us.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, billing and shipping address when you register, place an order, or contact us.
Business Information: Company name and GSTIN when provided for invoicing purposes.
Usage Data: IP address, browser type, pages visited, and time spent on our website, collected automatically via cookies and analytics tools.
Transaction Data: Details of orders placed, payment references (we do not store full payment card details), and communication history.

2. How We Use Your Information

To process and fulfil your orders
To communicate with you about your order or enquiry
To send transactional emails (order confirmation, dispatch notification)
To improve our website and product offerings based on usage data
To comply with applicable legal obligations, including GST record-keeping

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Sharing of Information

We may share your information with:

Logistics partners — to deliver your orders (name, address, phone only)
Payment processors — to process your payments securely
Analytics providers — anonymised or aggregated data for website improvement
Legal authorities — if required by law or to protect our rights

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings; however, this may affect certain site features.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, and as required by applicable law (e.g., tax and accounting records for 7 years under Indian law).

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@universalseal.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

For any questions about this Privacy Policy, please contact us at:
Universal Seal
Plot No. 24A, Street No. 2, Near Ngali Metro Station, Iswar Colony, Arjun Park, Najafgarh, New Delhi, Delhi 110043
info@universalseal.com